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Colin is a Cybertruck owner from Maine who reports that after 12,000 miles and a year of ownership, he encountered his first major issue with the all-electric truck.
Colin states he saw the dreaded “Pull Over Critical Issue Detected” message on his center touchscreen, accompanied by a flashing red light.
He adds that when the error appeared, he lost power to the truck’s rear wheel steering mechanism, and it also couldn’t charge.
This was especially concerning since it was his first major problem with his Cybertruck.
Colin attempted to reboot his vehicle by holding down the scroll wheels on the steering wheel; however, that did not work.
After that, he tried turning off the Cybertruck completely and restarting it. For a while, this cleared the error messages, but after driving a bit, the warning reappeared.
Finally, Colin said he gave up and contacted a Tesla service center in Massachusetts, and the EV maker ended up sending him a tow truck from New Hampshire.
He mentions it’s been a week since Tesla took his Cybertruck in for service, and they still haven’t been able to determine the cause of the failure.
As a result, Tesla keeps pushing the date he is supposed to get his truck back every time he thinks the repair is complete.
The frustrated Cybertruck owner shared his story on the Cybertruck Owners Club forum.
He wrote:
“12,000 miles and big problems with my Cybertruck
My first trouble with my 2024 Cybertruck. Red warning on screen: PULL OVER, CRITICAL ISSUE DETECTED.
No power to the rear steering, unable to charge alert, and no lights on the charge port. The charge level indicator shows 85%.
Tried rebooting by resetting with the scroll wheels on the steering wheel, but it didn’t work. Turned the power off. Alerts disappeared.
Drove a short distance, but the same alarm came back. Called the service center in Massachusetts.
They sent a car hauler from New Hampshire to PICK UP THE TRUCK AT MY HOUSE IN BANGOR, MAINE.
That was Monday, Aug. 18. They said the truck would be ready on Friday, Aug. 22.
Are you kidding me? I got a call from them this morning saying it will be Monday, Aug. 25.
They say they can’t determine the cause of the issues. Wow!
Has anyone run into this situation?
While this isn’t ideal, some fellow Cybertruck owners downplayed the issue and defended Tesla, calling it a “known rare failure.”
A fellow Cybertruck owner, REM from North Carolina, commented:
“Your Cybertruck issue has been well documented by others who were hit with the same bug; likely inverter failure.”
Another owner, Vincent from Orange County, California, added:
“Most likely, my Cybertruck is perfect.
A small percentage, probably under 1%, have issues. This is not exclusive to the Cybertruck; it happens to all car brands.”
A third owner, Patrick from California, stated:
“If you have a 2024 Cybertruck, it’s probably the inverter thing; they had a recall out on them.
I had mine proactively replaced a couple of months ago.”
Looking at the comments, Cybertruck owners don’t seem too concerned about Colin’s experience and shared their belief that such failures can happen to any vehicle, from any brand, not just the Cybertruck.
However, please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
For more information, check out: Tesla Cybertruck Owner From the US Says FSD Drove Straight Into a Metal Pole and Shattered His Windshield – Tesla Then Scheduled Him for a Service Visit a Month Out at a Service Center 5,200 Miles Away in Finland
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
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