The Tesla Model Y electric SUV underwent a two-year long-term test, revealing a mix of positive attributes and notable drawbacks.
Over 30,000 miles, reviewers consistently reported issues with ride comfort, cabin quality, and overall usability.
While strong range and reliable charging were definite advantages, the day-to-day driving experience was deemed less satisfying.
This comprehensive testing provides a clearer understanding of the realities of owning a Tesla Model Y.
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Inside the long-term test
Consistent strengths included acceleration and range.
The Model Y demonstrated brisk acceleration and achieved an average of 3.1 miles per kWh, with typical charges providing between 250 and 290 miles of range.
These figures place it among the more efficient electric SUVs in its segment.
Comfort, however, was an ongoing problem.
The suspension was considered harsh, and the steering too sensitive, detracting from enjoyment on longer journeys.
Build quality also faced criticism. Rattles and squeaks emerged within months, and the alignment of interior panels was inconsistent.
Materials, while initially appearing satisfactory, exhibited wear with prolonged use.
These factors raised concerns about the vehicle’s long-term durability under everyday driving conditions.
The technology also received mixed reviews.
The central touchscreen, which controls virtually all vehicle functions, was deemed distracting.
Voice commands proved unreliable. Even unlocking the car was problematic, with the phone-as-key system frequently malfunctioning.
Driver assistance systems also presented challenges.
Autopilot generally performed adequately in stable conditions, but occasionally reacted unpredictably.
Lane-keeping assist and adaptive cruise control could disengage without warning, and Full Self-Driving exhibited inconsistent behavior over extensive testing, according to the MotorTrend review.
Charging remained a key strength. The Supercharger network made long trips straightforward, with user-friendly planning tools and minimal wait times.
This advantage, coupled with the Model Y’s efficiency, provided a competitive edge over rivals with less developed charging infrastructure.
Why the Tesla Model Y still leads the pack
Despite its shortcomings, the Tesla Model Y continues to dominate electric SUV sales.
This is largely attributed to Tesla’s comprehensive ecosystem, encompassing charging infrastructure, software updates, and service, which enhances the EV ownership experience.
For many consumers, this convenience outweighs the issues with comfort and build quality.
The updated Model Y Juniper has brought changes such as a smoother ride and better noise insulation, though the core platform is unchanged.
However, competition in the electric SUV market is rapidly intensifying.
Automakers adopting the North American Charging Standard now provide charging access once unique to Tesla, while also offering more refined interiors and higher-quality assembly.
The two-year test highlights that the Tesla Model Y’s success hinges more on its infrastructure and seamless integration than on superior comfort or build quality.
It remains the top-selling electric SUV due to its ease of EV ownership.
As competitors narrow the gap in charging access and improve their driving dynamics, Tesla may need to enhance the Model Y’s standards to maintain its dominant position.
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